2024/07/25

Moving with customers

In the jewelry world, I have met many wonderful customers.


Here are five episodes that are particularly impressive.


1. 3 billion yen gift and deep compassion

Customers looking for completely colorless, completely intact, completely cut diamonds, 10CT D FL 3EX Type2a, which are almost completely intact, completely cut, came to their mother's earrings.

You can also see the 30ct and 50ct D FL 3EX Type2a, and the diamond will be presented together. Immediately there was a remittance of 3 billion yen, and I was deeply impressed by the kindness and compassion.

For example, when you ask for a product, if the nearest station is the station A, you will be contacted when you arrive at the station B shortly in front of the station A. As soon as there is a contact, he will pick him up by car.

When I arrived at the station A, it took a long time to pick me up by car, and it was a deeply compassion that I didn't want to wait a little. Even if I said that I would wait, it would come in Porsche, so it would be just one or two minutes, but I still thought I wouldn't let me take time.

I have told the customer to contact me when I arrive at the nearest station, but I was struck by a much deeper compassion than that. He had no limit to the kindness of people.

There are many other stories, but this is the owner of a global large company, but despite being a customer, he has no dusty attitude and is a great customer.

Until September 2028, I was shown a notebook on the schedule that all schedules were filled with, but there was only one week in the spring of next spring, and in that week He took a ticket to invite his family to a European trip and take him.

The customer who bought 3 billion yen diamonds was an exceptional customer who gave us compassion, services, and gifts.



2. Customers with Nobel Prize -class brains utilizing diamonds for world peace

Customers who wanted to buy 10 diamonds of 10ct up came. No way, I thought I wouldn't buy everything, but I bought all the prepared all the prepared McLaren F1 and brought it on the spot and paid it, and "Please contact me again. I was told.

That year, I purchased more than 50 10CT up diamonds.
One day, we wanted to see our cut factory in India, so we went by JAL, but we went in a private jet and chose the diamond together for about two weeks, and chose a total of 4 billion yen. I bought it and got home.

This person has never been angry, his appearance is normal everywhere, and he is not like a rich man.
However, he had more than hundreds of billions of yen around the world and used diamonds for world peace.

The person himself does not usually wear a watch, but we have purchased a clock of several hundred million yen.

I was really surprised when I was told that I had a different level of abilities, I could remember everything I saw once and had no concept of forgetting.
He has a Nobel Prize -class brain, is a researcher in mathematics and physics, a painter, a monk, an investor, has never seen or met, and is full of kindness. did.




3. Connection with hundreds of customers who started with an enka singer

An enka singer who saw our advertisement 30 years ago and came to buy jewelry with a junior high school daughter at the time.

The relationship with the customer who purchased dozens of points, "Cheap, cheap," has been going on for a long time.

Every month, every year, I bought jewelry, and it was a family -like family to go abroad.

A man who was working part -time at a restaurant run by the customer became a disciple of this singer and eventually became a star in the enka world who participated in the Red and White Singing Battle.

And that star also came to buy many jewelry.

It is a warm episode that connected to hundreds of customers from one edge.



4. Business with Saudi Arabia, which started in Dubai

Last month, I exhibited the only international jewelry exhibition in Dubai from Japan.
At that time, a jeweler of Saudi Arabia was staying at a hotel where I was staying, and I had the opportunity to meet at a breakfast buffet every morning.

So we met and showed each other's booths. The other president looked at my booth, saying, "This is a museum!"

As a result, next month, we will deliver diamonds to Saudi Arabia, and the order is already 5,000 ct, exceeding 700 million yen.



5. Customers who ordered diamonds from 10 billion yen to 20 billion yen

In January this year, a customer agent came to order a diamond of 10 billion yen to 20 billion yen.

When I proceeded with the contract, I asked the final buyer's name, but the agent did not answer easily.

When I tried to refuse, I put out the prelude, "It's a secret ..." and confessed, "It's actually ○ -chi ○."

I couldn't hide my surprise, but I decided that there was a possibility that some problem would occur, so I refused at a later date.



6. Customers who looked at the highest quality diamonds and continued to cry for 90 minutes

The customer who came to buy 3ct D FL EX EX diamonds seemed to be overwhelmed by its beauty.

At the moment I saw it, my body shook, saying, "Awesome, amazing, too great!"

The tears continued for an hour and a half, and in the meantime, I was staring at the diamonds.

There are many customers who are crying after seeing the highest quality diamonds, but for an hour and a half, it was my first time in my experience.

Eventually, I bought the diamond.



The impressive encounter with the customer enriches my life.

We will continue to do our best to make our customers happy.


* All images are images.

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